Support
One Two Moon is made by Hive Asset Group, LLC.
Need a hand? Email support@onetwomoon.app. We read every message and usually reply within two business days.
How do I cancel?
On the web: open Settings, tap Manage subscription, then Cancel. One tap, with a confirmation, and you keep Premium until the end of the period you paid for.
On iPhone: open the iPhone Settings app, tap your name, then Subscriptions, choose One Two Moon and tap Cancel. You can also tap Manage subscription inside the app, which opens the same Apple screen.
Refunds
Web purchases: email us at support@onetwomoon.app and we will take care of it.
iPhone purchases: Apple handles refunds. Request one at reportaproblem.apple.com.
Restore purchases
Open Settings, then tap Restore purchases. Sign in with the same Apple ID (iPhone) or the same account (web) you used to buy.
Delete my account
Open Settings, then tap Delete account at the bottom. This removes your chart, birth data, people you added and chats. Deleting your account does not cancel a subscription billed through Apple, so cancel first as described above.
About Vega and entertainment
One Two Moon is for entertainment and self-reflection. Vega is an AI astrologer, not a person, and does not give medical, legal or financial advice.
Privacy and terms
Read our Privacy Policy and Terms of Service.